Exchange and refund of products is considered on a case-by-case basis, only valid within 7 days upon delivered order. There will be a recollection fee imposed ($10) for every delivery address. If and when the refund is granted, we will immediately process the refund :-
Refund to the original payment made for the order.
If order purchase with vouchers/discounts codes, it will be credited via gift card, which has no expiry date to it.