Exchange/Return of items is allowed on a case-to-case basis up to 7 days from the date the order was received.
1. All items should be in their original condition/packaging.
2. It is the responsibility of the customer to ensure that the items for returns are properly packed to avoid damage during shipment back to our warehouse.
Exchanging/Refunding of Items:
1. We can pick up the items & bring it back to your warehouse - service fee $10
2. You can make a new order & we will pick up the item when we deliver your new order. (The new order needs to be made within 2 week period from the date of the previous delivery)
3. You can drop off the item at our warehouse - 132 Joo Seng Road #08-02 (Mondays - Saturdays; 10am - 5pm)
4. Our team will inspect the condition of the item(s) & contact you thereafter regarding an exchange or a refund. Refunds would be issued in the same method of payment as the original payment.